Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

I can't connect to the VPN. What should I do?

First, ensure your original internet connection is active. Try reconnecting to the VPN server. For mobile users experiencing connection issues, we recommend using servers labeled with the "for mobiles" tag. If you’re in a country with strict VPN restrictions and still can’t connect, please contact our support team.

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